Returns & Exchanges

At Lenora, we want you to feel confident in every piece you wear; if your selection isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our commitment is to ensure your wardrobe reflects your personal style with absolute perfection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach Your Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized courier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.